Quality Manager
Job Type: Full-time – This role is not eligible for visa sponsorship
Work Location: Frisco, Texas; Minneapolis, Minnesota; or Remote
JOB DESCRIPTION
Sentient is seeking a dedicated and experienced Quality Manager to lead the launch of a company-wide quality initiative across our software and hardware divisions. As a key member of our operations team, you will be responsible for developing and implementing a comprehensive quality management system that ensures our products meet the highest standards and comply with industry regulations. Your leadership will be vital in driving continuous improvement initiatives and fostering a culture of quality throughout the organization.
This role offers an opportunity to play a pivotal part in establishing a unified quality program that spans both software and hardware product lines. The successful candidate will combine technical expertise in software and hardware quality assurance with strong leadership skills to foster a culture of quality and innovation within Sentient.
JOB SUMMARY
- Develops manufacturing processes by applying their knowledge of mechanical product design, fabrication, assembly, tooling, and materials. Utilize Suppliers and equipment vendors to support this activity.
- Develop and implement a company-wide quality management system encompassing both software and hardware products
- Oversee quality control activities across software development and hardware manufacturing processes
- Lead investigations into quality issues using root cause analysis methodologies
- Drive continuous improvement initiatives using methodologies such as Six Sigma and Lean
- Train and mentor staff on quality standards and best practices for both software and hardware
- Collaborate with suppliers to establish quality standards for components and materials
- Ensure compliance with relevant regulatory requirements for software and hardware products
- Establish and track key performance indicators (KPIs) related to product quality and process efficiency
- Work closely with engineering, production, and supply chain teams to integrate quality into all aspects of operations
BASIC REQUIREMENTS
- Experience: 7+ years in quality management, with exposure to both software and hardware product development
- Technical Knowledge: Strong understanding of quality management systems (e.g., ISO 9001), software quality assurance practices, and hardware manufacturing quality control
- Problem-Solving Skills: Proven ability to analyze complex quality issues across software and hardware domains
- Interpersonal Skills: Excellent communication and leadership skills, with the ability to influence and engage cross-functional teams
What Will Put You Ahead?
- Certifications: Relevant certifications such as Six Sigma Black Belt, Quality Engineer, or equivalent
- Industry Experience: Familiarity with quality standards specific to software development (e.g., ISO/IEC 25010) and hardware manufacturing (e.g., IPC standards)
- Project Management: Experience in managing large-scale quality initiatives or software/hardware product launches
CULTURE AND TOTAL REWARDS
Sentient Energy, Inc. offers full-time employees a significant Total Rewards Package, including:
- Medical insurance plan options and other standard employee benefits, including dental insurance, vision benefits, life insurance, disability insurance, and more!
- 401(k) Plan (plus company match)
- Paid time off – including holidays and vacation.
- Above all, a company culture that prioritizes the growth of its employees technically, professionally, and financially.
It is the policy of Sentient Energy, Inc. not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.
